Shipping Policy

 

 Updated: 16/09/2025

At Edwin Sportswear we’re committed to delivering your bespoke sportswear safely and efficiently. This Shipping Policy outlines how we handle order processing, delivery times, and related matters.

1. Order Processing

• Orders are typically processed within 1-2 days after payment confirmation.

• Bespoke or customized items may require additional production time. Estimated lead time on bespoke orders is 10-12 days

• Orders are not processed, shipped, or delivered on weekends or public holidays.

 

2. Delivery Estimates

• Standard delivery: 10-12 working days

• International delivery: Contact us to discuss (subject to customs clearance)
  Note: Delivery times are estimates and may vary due to courier delays, customs, or circumstances beyond our control.

 

3. International Shipping

• We ship to most countries worldwide.

• Customers are responsible for any applicable customs duties, import taxes, or local fees. These charges are not included in our prices or shipping costs.

• Customs procedures may cause delays outside our control.

 

5. Risk of Loss & Damaged Packages

• Risk of loss transfers to the customer once the order is delivered to the shipping carrier.

• If your package arrives damaged, please contact us immediately at edwin_sportswear@outlook.co.uk with your order number and photos of the packaging/items.

 

6. Address Accuracy

• Please ensure your shipping address is entered correctly at checkout.

• We are not responsible for orders shipped to incorrect addresses provided by the customer.

 

7. Contact Us

If you have any questions about shipping, please reach out:

Edwin Sportswear
Email:edwin_sportswear@outlook.co.uk